How do I correct a transaction that was submitted in SLIP+?
If the transaction was reported with incorrect information, you can update the data by going to the Filings tab on the navigation menu and selecting Search & Manage Policies. Search for the policy using any of the search criteria, and then click the underlined policy number you want to correct.
- Edit Policy Information: If the policy number, expiration date, insured name, insured address, or location of risk is incorrect, click Edit in the top right of the Policy Information box, correct the information, and click Save.
- Edit Transaction Information: If the coverage code or tax status of all the submitted transactions for a policy is entered incorrectly, select Edit in the top right of the Transaction Details box. To edit a singular transaction, click the vertical ellipse to the right of the policy and click the Edit from the dropdown. Update the information and click Submit. Editing transaction information will create backout and correction transactions. Click OK to submit.
- Backout Transaction: If you filed the transaction in error and need to remove it from SLIP+, use the Backout feature to reverse the erroneous transaction. To reverse the transaction, click the vertical ellipse to the right of the erroneous transaction, then click the Backout from the drop down. Clicking the Backout button will automatically reverse the transaction data, taxes, and SLIP+ transaction fees.
Please note that editing a transaction or filing a backout transaction on a policy submitted in the previous quarter will not adjust the original invoice. The adjustments to the taxes and SLIP+ transaction fees, if applicable, will be shown on the invoice received at the end of the quarter when the edit or backout transaction is filed.