Frequently Asked Questions

No, you only need one SLIP+ account per agent to file transactions for our client states. Please note that the surplus lines agent must be licensed in each state for which you are submitting transactions. Agents should use their National Producer Number (NPN) when registering.

No, in accordance with state laws, all surplus lines policies should be reported under the individual licensee who transacted the business. 

You can sign up to receive the SLIP+ Insights eNews on the home page of slipplus.com. 

No. SLIP + for Florida and SLIP + for States are separate platforms. If an agent does not currently have a SLIP + for States account, they will need to register for an account.

Yes, additional users can be added to the agent’s SLIP account once the primary account (registered under the agent’s email address) has been created. To create additional users, navigate to settings by selecting the profile in the top right of the slipplus home page. Select user manager and then “ADD NEW USER” in the top right.

Complete the Transfer of Business forms, including the relinquishing and assuming agents’ signatures, and email the completed forms and any supporting documents (i.e., BOR letter, etc.) to info@slipplus.com. 

There are two ways to report policy data, SLIP+ manual submission and Batch (CSV. / XML. / API.

• Option 1: SLIP+ allows brokers to submit single transactions. For more information on how to file in SLIP+, review our Tutorials page under the Resources
• Option 2: Batch allows high volume brokers to submit multiple transactions in a single file upload. For more information on Batch filing, review our Tutorials page under Resources or contact [email protected].
  

SLIP+ users have access to the free SLIP+ Tax Estimator. This helps estimate the surplus lines premium taxes and SLIP+ transactions fees for a policy or endorsement.

No, the SLIP+ transaction fee is not charged on premiums for approved tax-exempt insureds. Transactions for insureds who are exempt from surplus lines premium tax under the applicable state law should select Tax Status 7 when reporting transactions. The transaction will initially be questioned (TIQ) for review and approval by the appropriate state.

Quarterly affidavits are required for Oklahoma, Tennessee, and Wyoming. South Dakota does not require affidavit filings. Quarterly affidavit filings are due at the same time as quarterly tax payments using the schedule below.

Affidavit filings for each state are only required if business has been submitted during the reporting period. If no business is reported, an affidavit filing is not required. 

The SLIP+ Transaction fee is 0.175% charged on the gross premium (premium plus all taxable policy fees) for all transactions reported in SLIP+. Please review My State to see which fees are taxable by state.

Yes, the SLIP+ transaction fee is refundable pro-rata based on the unearned premium on return premium or cancellation endorsements. The transaction fee is also refunded on all corrections (backouts).  

Yes, the SLIP+ transaction fee should be included on the policy declarations page. 

Select the Forgot Password link on the SLIP+ Login Page and enter the email address associated with your SLIP+ account. A password reset link will be emailed to associated email. Password reset links expire after 24 hours. If multiple password reset emails are requested, only the most recent password reset link will be active.If you need assistance resetting the account password, please contact the SLIP+ staff at 877.267.9855, Option 1.

To file an endorsement to a policy previously entered in SLIP+, select Search & Manage Policies under the Filings tab on the navigation menu. Enter policy details to search for the original policy. Select the underlined policy number on the left to open the policy record and click Add Transaction button on the right. Policy information will be retained and greyed out. Start the new entry under “Coverage & Transaction Information”. Once you select a coverage code and tax status, the transaction details will become available. Enter the endorsement and click Submit.

• Edit Policy Information: If the policy number, expiration date, insured name, insured address, or location of risk is incorrect, click Edit in the top right of the Policy Information box, correct the information, and click Save.
• Edit Transaction Information: If the coverage code or tax status of all the submitted transactions for a policy is entered incorrectly, select Edit in the top right of the Transaction Details box. To edit a singular transaction, click the vertical ellipse to the right of the policy and click the Edit from the dropdown. Update the information and click Submit. Editing transaction information will create backout and correction transactions. Click OK to submit.
• Backout Transaction: If you filed the transaction in error and need to remove it from SLIP+, use the Backout feature to reverse the erroneous transaction. To reverse the transaction, click the vertical ellipse to the right of the erroneous transaction, then click the Backout from the drop down. Clicking the Backout button will automatically reverse the transaction data, taxes, and SLIP+ transaction fees.

You can report new or renewal transactions with $0.00 to ensure the policy is reported within the timeframes required by the applicable state law. Once premium is paid, it will need to be reported as a subsequent transaction in SLIP+ or XML Batch. Please note, non-premium bearing endorsements do not have to be reported in SLIP+.  

Please contact the SLIP+ staff at [email protected] if the insurer for your policy does not appear on the insurer list in SLIP+.

• Oklahoma requires SLIP+ users to report the syndicate when Lloyd’s of London is selected as the insurer. If you are reporting an Oklahoma policy, select Lloyd’s Underwriters of London from the Insurer list, and you will be prompted to select a syndicate from the quarterly NAIC Lloyd’s of London Syndicate list.

Tax Status 7 indicates that the insured for the policy is exempt from surplus lines tax. All new business and renewal transactions reported under Tax Status 7 will be questioned (TS7) while a SLIP+ team member verifies the tax-exempt status. SLIP+ staff may reach for policy documentation, and the transaction will be accepted if the exemption is valid.

To file a policy with more than one insurance carrier, click on New Policy under the Policy tab and complete the policy and transaction information. In the insurer section on the Coverage & Transaction Information box, enter the first insurer and associated premium and policy fees (if applicable). Then click the Add Insurer button, select the additional insurer, and complete the premium and policy fee information. Repeat these steps for each carrier on the policy.

If you need to delete a layer, click the Remove button to the right of the premium field. Once you have completed the premium and policy fees for all insurers on the policy, click Submit.

SLIP+ allows only one cancellation transaction per policy. When submitting a layered policy cancellation, you must file one cancellation transaction and the remaining transactions as return premiums.

To file a policy with more than one coverage, click on New Policy under the Filings tab and complete the policy and transaction information, including the type of coverage and premium associated with that coverage, and click Submit. Then, click the Add Transaction button on the Policy Details screen, Submit the transaction under Coverage & Transaction Information, including the additional coverage code. Complete the remaining transaction information, including the premium for the line of coverage you are filing, and click Submit.

To file a renewal on a policy previously entered in SLIP+, select Search & Manage Policies under the Filings tab on the navigation menu. Enter policy details to search for the original policy. Select the underlined policy number on the left to open the policy record and click Add Transaction button on the right. Policy information will be retained and greyed out. Start the new entry under “Coverage & Transaction Information”. Once you select a coverage code and tax status, the transaction details will become available. Enter the endorsement and click Submit.

If you are assuming a policy, please complete the Transfer of Business forms found in “Manuals and Documents” under “Resources” on slipplus.com. Please submit completed and signed forms from both the relinquishing and assuming agents and email the completed forms and any supporting documents (i.e., BOR letter, etc.) to [email protected].

• State
• Submit date (when a transaction was filed in SLIP+) or effective date (the effective date of the transaction)
• Enter the date range for the transactions you would like to include in the report
• Select the report type (.pdf or .csv)
• Click Generate Report.

1. Make sure your pop-up blocker is disabled before generating the report.
2. If transactions have been transferred to a new agent of record, they will NOT appear on the relinquishing agent’s SLIP+ Transactions Report. Transferred transactions will appear on the current agent of record’s SLIP+ Transactions Report.

• SA2 (Standalone Additional Premium Endorsement)
• URP (Unbalanced Returned Premium)
• URF (Unbalanced Returned Policy Fees)
• TS7 (Tax Status 7 – Tax-Exempt Insured)

• Filing the endorsement without the new business or renewal transaction
• Reversing the new business or renewal transaction without reversing the endorsement

An Unbalanced Returned Premium (URP) TIQ occurs when the credit filed in SLIP+ exceeds the total premium submitted for the same coverage code and policy period. An Unbalanced Returned Premium (URP) TIQ must be corrected by the SLIP+ user. To correct this TIQ, a user can update the credit endorsement, or submit the debit required to ensure the credit requested no longer exceeds the total premium paid for the policy period.

An Unbalanced Returned Policy Fees (URF) TIQ occurs when the credit filed in SLIP+ exceeds the total policy fee submitted for the same coverage code and policy period. An Unbalanced Returned Policy Fees TIQ must be corrected by the SLIP+ user. To correct this TIQ, a user can update the policy fee amount on the credit endorsement or submit the additional policy fees to reconcile the transaction.

Tax Status 7 indicates that the insured for the policy is exempt from surplus lines tax. All new business and renewal transactions reported under Tax Status 7 will be questioned (TS7) while a SLIP+ team member verifies the tax-exempt status. SLIP+ staff may reach for policy documentation, and the transaction will be accepted if the exemption is valid.

A SLIP Agency Account allows users to link two or more surplus lines agent SLIP accounts to a single agency account. Once the surplus lines agent accounts are linked to the agency account, the SLIP user can report business for multiple agents under a single account.

No, only registered surplus lines agents can be linked to accounts. Independently Procured Coverage accounts cannot be linked to an Agency Account.

Yes, the state tax and SLIP+ transaction fee invoices for all agents linked to the agency account can be paid in SLIP+ under the agency account.

The system may appear to accept the submission; however, the documents will reflect the credentials of the signed-in user and will therefore be invalid. An error message will prompt you to submit the required compliance forms through the master login instead. You can review from the agency account and see a timestamp and downloadable copy when the compliance requirement is filed.

Customers with an outstanding SLIP+ transaction fee balance (amount due or credit amount) from the preceding quarter will receive a statement in addition to their current quarterly invoice. Customers who receive a statement should pay the statement amount (if applicable).

Taxes and SLIP+ transaction fees are paid via ACH Debit in SLIP+. Please visit this link, it defines your states specific information. Please insure you provide your bank with correct company IDs and other information prior to submitting the ACH payments in SLIP+. Failure to provide the information below may result in returned tax and transaction fee payments.

Credit balances for taxes or SLIP+ transaction fees must roll forward one quarter before a refund can be requested. All refunds require completed refund forms and supporting documentation detailing the credit amount(s) requested. To request a refund, contact our accounting department at [email protected] or 877.267.9855, option 2.

Payment confirmations for tax and SLIP+ transaction fee payments are available on the Invoice & Payment History page under the Invoicing tab in SLIP. Select Payment History to view your payment confirmation numbers. Click the payment number to view the payment details in a print-friendly format.